Who we are
We are Poem Designer Clothing and our website address is: https://poemdesignerclothing.com.
Privacy Policy
At Poem, we respect your privacy and take care with the personal information you share with us.
Information We Collect
When you make a purchase, contact us, or use our website, we may collect information such as your:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order and purchase information
- Communications with us
We only collect information that is reasonably necessary to process your order, communicate with you, provide our services, and operate our website.
How We Use Your Information
Your personal information may be used to:
- Process and fulfill your order
- Arrange delivery of your purchases
- Communicate with you about your order
- Respond to questions or requests
- Maintain appropriate business and transaction records
- Improve the operation of our website and services
- Meet our legal obligations
We will not sell or rent your personal information to third parties.
Payments
Payments made through our website may be processed by a secure third-party payment provider. Poem does not retain your complete credit or debit card details where payment is processed directly by that provider.
The payment provider will handle your information in accordance with its own privacy and security policies.
Sharing Your Information
We may share information where reasonably necessary with businesses that help us provide your order or operate our website, such as payment processors, postal or courier services, and website or hosting providers.
We may also disclose information where required by law.
We do not share your personal information with third parties for their own marketing purposes without your consent.
International Orders
If you place an international order, some personal information, such as your name, address and contact details, may need to be provided to postal, courier, customs or other authorities involved in delivering your parcel.
Cookies & Website Information
Our website may use cookies and similar technologies to help the website function, remember preferences, understand how visitors use the site, and improve your browsing experience.
Your browser settings may allow you to restrict or disable cookies, although doing so may affect some website functions.
Keeping Your Information Secure
We take reasonable steps to protect the personal information we hold from unauthorized access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet our legal, accounting and business obligations.
Your Rights
You may ask to access or correct personal information we hold about you, subject to applicable law.
To make a privacy request, please contact us at poem@poemdesignerclothing.com.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices or legal requirements. The current version will be published on this website.
Contact
If you have any questions or concerns about your personal information or this Privacy Policy, please contact: